Frequently Asked Questions (FAQ)

1. What types of products do you offer?

At MIZUKYNET SHOP, we specialize in high-quality handcrafted products, including unique home décor, personalized gifts, and artistic crafts that are made with care and attention to detail.

2. How can I place an order?

Simply browse our online store, add your favorite items to your cart, and proceed to checkout. We accept multiple payment methods for your convenience.

3. Do you offer worldwide shipping?

Currently, we only ship within the United States. We offer free shipping on all orders!

4. How long does shipping take?

Orders are typically processed within 1-3 business days. Delivery time varies by location, but most orders arrive within 5-7 business days.

5. Can I track my order?

Yes! Once your order has shipped, we will send you a confirmation email with a tracking number so you can monitor the delivery status.

6. What is your return policy?

We accept returns within 30 days of delivery. Items must be in their original condition. Please refer to our Return & Refund Policy for more details.

7. What if my order arrives damaged?

If you receive a damaged or defective item, please contact us at support@mizukynet.shop within 7 days of receiving your package, and we will arrange for a replacement or refund.

8. Do you accept custom orders?

Yes! We love creating custom pieces for our customers. If you have a specific request, please email us at support@mizukynet.shop, and we will do our best to bring your vision to life.

9. How can I contact customer support?

You can reach us via:

• Email: support@mizukynet.shop
• Phone: (267) 254-1936
• Address: 1876 New Market Drive, Grove City, Ohio 43123, United States

Still have questions? Feel free to reach out – we're happy to help!